...................................................................................................................................................... 84 Message settings .......................................................................................................................................................................................................................................... 57 Message list settings .................................................................................................................................................................................................................................... 58 Message shortcuts ......................................................................................................................................................................................................................................... 18 Message troubleshooting ............................................................................................................................................................................................................................ 60 Typing ................................................................................................................................................................................................................................................... 91 Typing input methods ................................................................................................................................................................................................................................... 91 Typing basics ................................................................................................................................................................................................................................................. 92 AutoText ......................................................................................................................................................................................................................................................... 94 Word list ......................................................................................................................................................................................................................................................... 95 Typing shortcuts ............................................................................................................................................................................................................................................ 18 Typing troubleshooting ............................................................................................................................................................................................................................... 98 Search .................................................................................................................................................................................................................................................. 99 About search ................................................................................................................................................................................................................................................. 99 Search for messages .................................................................................................................................................................................................................................... 99 Search criteria ............................................................................................................................................................................................................................................... 99 View a list of saved searches ..................................................................................................................................................................................................................... 100 Change a saved search .............................................................................................................................................................................................................................. 100 Delete a saved search ................................................................................................................................................................................................................................ 100 Search for messages by contact or subject ............................................................................................................................................................................................. 100 Search for text in a message, attachment, web page, or memo ............................................................................................................................................................. 51 Search for organizer data and messages that contain specific information ..................................................................................................................................... 100 Search shortcuts ........................................................................................................................................................................................................................................... 20 Attachments ...................................................................................................................................................................................................................................... 103 Attachment basics ....................................................................................................................................................................................................................................... 103 Document attachments .............................................................................................................................................................................................................................. 105 Spreadsheet attachments .......................................................................................................................................................................................................................... 105 Media attachments ..................................................................................................................................................................................................................................... 106 Presentation attachments .......................................................................................................................................................................................................................... 107 vCard contact attachments ....................................................................................................................................................................................................................... 108 Attachment shortcuts .................................................................................................................................................................................................................................. 20 Attachment troubleshooting ...................................................................................................................................................................................................................... 110 Synchronization ................................................................................................................................................................................................................................. 111 About synchronization ................................................................................................................................................................................................................................. 111 Wireless email reconciliation prerequisites .............................................................................................................................................................................................. 111 Reconcile email messages over the wireless network ............................................................................................................................................................................. 111 Delete email messages over the wireless network .................................................................................................................................................................................. 111 Wireless data synchronization prerequisites ........................................................................................................................................................................................... 112 Synchronize organizer data over the wireless network .......................................................................................................................................................................... 112 About synchronization conflicts ................................................................................................................................................................................................................. 112 Manage email reconciliation conflicts ...................................................................................................................................................................................................... 112 Manage data synchronization conflicts .................................................................................................................................................................................................... 113 About backing up and restoring device data ........................................................................................................................................................................................... 113 Wireless data restoration prerequisites .................................................................................................................................................................................................... 113 Delete all device data .................................................................................................................................................................................................................................. 113 Empty the deleted items folder on your computer from your device ................................................................................................................................................... 113 Synchronization troubleshooting .............................................................................................................................................................................................................. 114 Browser ............................................................................................................................................................................................................................................... 115 Browser basics .............................................................................................................................................................................................................................................. 115 Links, pictures, and web page addresses .................................................................................................................................................................................................. 117 Web page requests ...................................................................................................................................................................................................................................... 119 Bookmarks ..................................................................................................................................................................................................................................................... 119 Web feeds ...................................................................................................................................................................................................................................................... 121 Browser settings .......................................................................................................................................................................................................................................... 123 Browser security .......................................................................................................................................................................................................................................... 125 Browser push ................................................................................................................................................................................................................................................ 127 Browser shortcuts ......................................................................................................................................................................................................................................... 20 Browser troubleshooting ............................................................................................................................................................................................................................ 128 Applications ...................................................................................................................................................................................................................................... 129 Add an application ...................................................................................................................................................................................................................................... 129 View properties for an application ........................................................................................................................................................................................................... 129 Delete a third-party application ............................................................................................................................................................................................................... 129 View the size of an application database ................................................................................................................................................................................................ 129 Application troubleshooting ...................................................................................................................................................................................................................... 129 Media ................................................................................................................................................................................................................................................... 131 Media files and folders ................................................................................................................................................................................................................................ 131 Media file management ..............................................................................................................................................................................................................................133 Videos and pictures ..................................................................................................................................................................................................................................... 134 Music and ring tones .................................................................................................................................................................................................................................. 136 Media card settings .................................................................................................................................................................................................................................... 139 Media shortcuts ............................................................................................................................................................................................................................................. 21 Media troubleshooting ................................................................................................................................................................................................................................ 141 Maps ................................................................................................................................................................................................................................................... 143 Map basics .................................................................................................................................................................................................................................................... 143 Location bookmarks .................................................................................................................................................................................................................................... 145 Map shortcuts ................................................................................................................................................................................................................................................ 22 Map troubleshooting .................................................................................................................................................................................................................................. 146 Contacts ............................................................................................................................................................................................................................................. 147 Contact basics .............................................................................................................................................................................................................................................. 147 Mailing lists .................................................................................................................................................................................................................................................. 149 Caller ID ......................................................................................................................................................................................................................................................... 29 Categories .................................................................................................................................................................................................................................................... 150 Address lookup ............................................................................................................................................................................................................................................ 152 SIM card phone book .................................................................................................................................................................................................................................. 152 Contact list settings .................................................................................................................................................................................................................................... 154 Contact troubleshooting ............................................................................................................................................................................................................................ 155 Calendar ............................................................................................................................................................................................................................................. 157 Calendar basics ............................................................................................................................................................................................................................................157 Meetings ....................................................................................................................................................................................................................................................... 158 Calendar settings ........................................................................................................................................................................................................................................ 159 Calendar shortcuts ........................................................................................................................................................................................................................................ 22 Calendar troubleshooting .......................................................................................................................................................................................................................... 162 Tasks ................................................................................................................................................................................................................................................... 163 Task basics ................................................................................................................................................................................................................................................... 163 Categories .................................................................................................................................................................................................................................................... 150 Task list settings .......................................................................................................................................................................................................................................... 165 Memos ................................................................................................................................................................................................................................................ 167 Memo basics ................................................................................................................................................................................................................................................. 167 Categories .................................................................................................................................................................................................................................................... 150 Memo list settings ...................................................................................................................................................................................................................................... 169 Alarm ................................................................................................................................................................................................................................................... 171 About the alarm ............................................................................................................................................................................................................................................ 171 Set the alarm ................................................................................................................................................................................................................................................. 171 Silence the alarm .......................................................................................................................................................................................................................................... 171 Turn off the alarm ......................................................................................................................................................................................................................................... 171 Alarm troubleshooting ................................................................................................................................................................................................................................. 171 Calculator .......................................................................................................................................................................................................................................... 173 Use the calculator ....................................................................................................................................................................................................................................... 173 Convert a measurement ............................................................................................................................................................................................................................. 173 Bluetooth technology ...................................................................................................................................................................................................................... 175 Bluetooth technology basics ...................................................................................................................................................................................................................... 175 Bluetooth technology settings .................................................................................................................................................................................................................. 176 Bluetooth technology troubleshooting .................................................................................................................................................................................................... 177 Date and time ................................................................................................................................................................................................................................... 179 Set the date and time ................................................................................................................................................................................................................................. 179 Get the date and time from the wireless network automatically ........................................................................................................................................................ 179 Date and time troubleshooting ................................................................................................................................................................................................................. 179 Notification profiles ......................................................................................................................................................................................................................... 181 Notification basics ....................................................................................................................................................................................................................................... 181 LED notification ........................................................................................................................................................................................................................................... 183 Custom notification .................................................................................................................................................................................................................................... 184 Notification profile troubleshooting ........................................................................................................................................................................................................ 186 BlackBerry Messenger .................................................................................................................................................................................................................... 187 Contacts ........................................................................................................................................................................................................................................................ 187 Conversations .............................................................................................................................................................................................................................................. 189 Availability .................................................................................................................................................................................................................................................... 191 Display and keyboard ..................................................................................................................................................................................................................... 193 Backlighting ................................................................................................................................................................................................................................................. 193 Display settings ........................................................................................................................................................................................................................................... 193 Keyboard settings ....................................................................................................................................................................................................................................... 194 Themes ......................................................................................................................................................................................................................................................... 196 Display troubleshooting ............................................................................................................................................................................................................................ 196 Language ........................................................................................................................................................................................................................................... 197 Set the display language ............................................................................................................................................................................................................................ 197 Add or delete a display language ............................................................................................................................................................................................................. 197 About typing input languages .................................................................................................................................................................................................................... 92 Set the typing input language .................................................................................................................................................................................................................... 92 Turn off the shortcut for switching typing input languages ................................................................................................................................................................. 197 Switch typing input methods ........................................................................................................................................................................................................................ 11 Set the voice dialing language ................................................................................................................................................................................................................... 26 Set display options for contacts ................................................................................................................................................................................................................ 154 Language troubleshooting ........................................................................................................................................................................................................................ 198 Wireless network coverage ............................................................................................................................................................................................................ 199 Find information about wireless coverage indicators ........................................................................................................................................................................... 199 Turn off the connection to the wireless network ................................................................................................................................................................................... 199 Turn on wireless coverage notification .................................................................................................................................................................................................... 184 Check the wireless coverage level using a voice command ................................................................................................................................................................... 41 About the preferred wireless network list ............................................................................................................................................................................................... 199 Add a wireless network to the preferred wireless network list ............................................................................................................................................................ 199 Change the order of preferred wireless networks ................................................................................................................................................................................. 200 Delete a wireless network from the preferred wireless network list .................................................................................................................................................. 200 Turn off data service .................................................................................................................................................................................................................................. 200 About roaming ............................................................................................................................................................................................................................................. 201 Switch wireless networks manually .......................................................................................................................................................................................................... 201 Wireless network coverage troubleshooting ........................................................................................................................................................................................... 201 Power and battery ........................................................................................................................................................................................................................... 203 Turn off your device .................................................................................................................................................................................................................................... 203 Set your device to turn on and turn off automatically .......................................................................................................................................................................... 203 Check the battery power level .................................................................................................................................................................................................................. 203 Check the battery power level using a voice command .......................................................................................................................................................................... 41 Reset the device .......................................................................................................................................................................................................................................... 203 Extend battery life ...................................................................................................................................................................................................................................... 203 SIM card ............................................................................................................................................................................................................................................ 205 About the SIM card phone book ............................................................................................................................................................................................................... 152 Load the SIM card phone book .................................................................................................................................................................................................................. 152 Add a contact to your SIM card ................................................................................................................................................................................................................ 153 Copy contacts from your SIM card to your address book ..................................................................................................................................................................... 153 Change a SIM card contact ....................................................................................................................................................................................................................... 153 Delete a SIM card contact ......................................................................................................................................................................................................................... 153 Store SMS text messages on your SIM card ............................................................................................................................................................................................. 75 About SIM card security ............................................................................................................................................................................................................................ 206 Protect your SIM card with a PIN code ................................................................................................................................................................................................... 206 Change the SIM card PIN code ................................................................................................................................................................................................................ 207 Security ............................................................................................................................................................................................................................................. 209 Security basics ............................................................................................................................................................................................................................................ 209 Encryption .................................................................................................................................................................................................................................................... 210 Password keeper ........................................................................................................................................................................................................................................... 211 Advanced security ....................................................................................................................................................................................................................................... 213 Smart cards .................................................................................................................................................................................................................................................. 214 Security troubleshooting ............................................................................................................................................................................................................................ 215 Third-party application control ..................................................................................................................................................................................................... 217 About permissions for third-party applications ...................................................................................................................................................................................... 217 Reset connection permissions for third-party applications ................................................................................................................................................................. 217 About direct Internet connections for third-party applications ........................................................................................................................................................... 217 Set up a direct Internet connection for a third-party application ....................................................................................................................................................... 217 Set permissions for a third-party application ......................................................................................................................................................................................... 217 Third-party application connection permissions .................................................................................................................................................................................... 218 Third-party application interaction permissions .................................................................................................................................................................................... 218 Third-party application data permissions ............................................................................................................................................................................................... 219 BrickBreaker ...................................................................................................................................................................................................................................... 221 About BrickBreaker ..................................................................................................................................................................................................................................... 221 BrickBreaker capsules ................................................................................................................................................................................................................................. 221 BrickBreaker scoring ................................................................................................................................................................................................................................... 221 Play BrickBreaker ........................................................................................................................................................................................................................................ 222 Adjust the volume for BrickBreaker ......................................................................................................................................................................................................... 222 Set the paddle speed .................................................................................................................................................................................................................................. 222 Submit a score to the BrickBreaker high score web site ...................................................................................................................................................................... 222 Check the high scores on the BrickBreaker web site ............................................................................................................................................................................ 222 Service books .................................................................................................................................................................................................................................... 223 About service books .................................................................................................................................................................................................................................... 223 Accept a service book ................................................................................................................................................................................................................................ 223 Delete a service book ................................................................................................................................................................................................................................. 223 Troubleshooting ............................................................................................................................................................................................................................... 225 BlackBerry Basics troubleshooting .......................................................................................................................................................................................................... 225 Phone troubleshooting ................................................................................................................................................................................................................................ 39 Voice dialing troubleshooting ..................................................................................................................................................................................................................... 43 Camera troubleshooting .............................................................................................................................................................................................................................. 47 Message troubleshooting ............................................................................................................................................................................................................................ 60 Typing troubleshooting ............................................................................................................................................................................................................................... 98 Attachment troubleshooting ...................................................................................................................................................................................................................... 110 Synchronization troubleshooting .............................................................................................................................................................................................................. 114 Browser troubleshooting ............................................................................................................................................................................................................................ 128 Media troubleshooting ................................................................................................................................................................................................................................ 141 Map troubleshooting .................................................................................................................................................................................................................................. 146 Contact troubleshooting ............................................................................................................................................................................................................................ 155 Calendar troubleshooting .......................................................................................................................................................................................................................... 162 Alarm troubleshooting ................................................................................................................................................................................................................................. 171 Bluetooth technology troubleshooting .................................................................................................................................................................................................... 177 Notification profile troubleshooting ........................................................................................................................................................................................................ 186 Display troubleshooting ............................................................................................................................................................................................................................ 196 Language troubleshooting ........................................................................................................................................................................................................................ 198 Wireless network coverage troubleshooting ........................................................................................................................................................................................... 201 Security troubleshooting ............................................................................................................................................................................................................................ 215 Diagnostic reports ...................................................................................................................................................................................................................................... 235 Abbreviation list ............................................................................................................................................................................................................................... 237 Legal notice ...................................................................................................................................................................................................................................... 239 10 BlackBerry basics About typing input methods You can type on your BlackBerry® device using the SureTypeTM input method or the multi-tap input method. SureType technology combines a traditional phone number key layout with a familiar computer-style letter layout that is designed to provide a comfortable typing and dialing experience. When you use SureType technology, you press the letter key for each letter in a word once. For example, to type run, you would press the key once, the key once, and the key once. As you type, a list of possible letter combinations and words appears on the screen. SureType technology selects letter combinations or words from the list based on context. If you try to type a word or letter combination (for example, a web address or an abbreviation) that SureType technology does not recognize, you can use the list that appears on the screen to build the word letter by letter. SureType technology is designed to "learn" new words or letter combinations that you type and add them to your custom word list. When you use multi-tap, you press a letter key once to type the first letter on the key and twice to type the second letter. For example, to type run, you would press the key twice, the key once, and the key twice. SureType technology is the default typing input method for most fields. Multi-tap is the default for phone number and password fields. Type text using SureType technology Press the letter key for each letter in a word until you have typed the entire word. If your BlackBerry® device does not recognize the word that you have typed, perform one of the following actions: · To highlight an item in the list that appears when you type, roll the trackball. · To select a highlighted item from the list that appears when you type and continue typing the same word, press the · To select a highlighted item from the list that appears when you type and start a new word, press the key. key. Type text using multi-tap · To type the first letter on a key, press the letter key once. · To type the second letter on a key, press the letter key twice. Switch typing input methods 1. In the device options, click Language. 2. Perform one of the following actions: · To use the multi-tap input method, set the Input Language field to Multitap. · To use the SureTypeTM input method, set the Input Language field to . 3. Press the Menu key. 11 4. Click Save. Switch applications 1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: · If the application that you want to switch to appears, highlight an application and press the Enter key. · If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key. Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Set the Convenience Key Opens fields. 3. Press the Menu key. 4. Click Save. Set owner information 1. 2. 3. 4. In the device options, click Owner. Type your contact information. Press the Menu key. Click Save. Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device. Hold the Mute key. 12 To turn off standby mode, press the Mute key again. About links Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can use these links to make calls, visit web sites, or start composing messages quickly. Create a link for a PIN When typing text, type pin: and the PIN. Expand a folder Click a folder with a plus sign (+) beside it. Collapse a folder Click a folder with a minus sign (-) beside it. BlackBerry basics shortcuts Move the cursor · To move the cursor, roll the trackball. Exit a screen or move back a page in the browser · To exit a screen or move back a page in the browser, press the Escape key. Move up or down a screen · To move up a screen, press 3. · To move down a screen, press 9. Move to the top or bottom of a screen · To move to the top of a screen, press 1. · To move to the bottom of a screen, press 7. Move to the next or previous item · To move to the next item, press 6. 13 · To move to the previous item, press 4. Move to a list item or menu item · To move to a list item or menu item, type the first letter of the item. Select or clear a check box · To select or clear a check box, click the trackball. Highlight adjacent items · To highlight adjacent items, hold the Shift key and roll the trackball. Delete a highlighted item · To delete a highlighted item, press the Backspace/Delete key. Switch applications · To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key. Return to the Home screen · To return to the Home screen, press the End key. Lock the keyboard or device · · · · To lock the keyboard, on the Home screen, hold the asterisk (*) key. To unlock the keyboard, press the Send key and the asterisk (*) key. To lock the device, set a password. On the Home screen, hold the asterisk (*) key. To unlock the device, press the Send key and the asterisk (*) key. Type your password. Switch notification profiles · To switch between the Default and Vibrate notification profiles, on the Home screen, hold the # key. Turn on a theme or notification profile · To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key. No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. 14 Shortcuts BlackBerry basics shortcuts Move the cursor · To move the cursor, roll the trackball. Exit a screen or move back a page in the browser · To exit a screen or move back a page in the browser, press the Escape key. Move up or down a screen · To move up a screen, press 3. · To move down a screen, press 9. Move to the top or bottom of a screen · To move to the top of a screen, press 1. · To move to the bottom of a screen, press 7. Move to the next or previous item · To move to the next item, press 6. 15 · To move to the previous item, press 4. Move to a list item or menu item · To move to a list item or menu item, type the first letter of the item. Select or clear a check box · To select or clear a check box, click the trackball. Highlight adjacent items · To highlight adjacent items, hold the Shift key and roll the trackball. Delete a highlighted item · To delete a highlighted item, press the Backspace/Delete key. Switch applications · To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key. Return to the Home screen · To return to the Home screen, press the End key. Lock the keyboard or device · · · · To lock the keyboard, on the Home screen, hold the asterisk (*) key. To unlock the keyboard, press the Send key and the asterisk (*) key. To lock the device, set a password. On the Home screen, hold the asterisk (*) key. To unlock the device, press the Send key and the asterisk (*) key. Type your password. Switch notification profiles · To switch between the Default and Vibrate notification profiles, on the Home screen, hold the # key. Turn on a theme or notification profile · To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key. Phone shortcuts Answer a call · To answer a call, press the Send key. 16 · If you are already on a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call. View your contact list in the phone · To view your contact list in the phone, hold the Send key. Type a phone number · To insert a plus sign (+) when typing a phone number, hold 0. · To add an extension to a phone number, press the X key. Type the extension number. Assign a speed dial number to a key · To assign a speed dial number to a key, on the Home screen or in the phone, hold the key. Type a phone number. Check your voice mail · To check your voice mail, hold 1. Type a letter in a number field · To type a letter in a number field, hold the Alt key. Use the multi-tap input method to type the letter. View the last phone number that you dialed · To view the last phone number that you dialed, roll to the top of the Phone screen and press the Enter key. Press the Send key to dial the number. Camera shortcuts Take a picture · To take a picture, press the Right Convenience key. Zoom in to or out from a subject · To zoom in to a subject, press the Volume Up key. 17 · To zoom out from a subject, press the Volume Down key. Message shortcuts Compose a message from a message list · To compose a message from a message list, press the comma (,) key. Reply to or forward a message · To reply to a message, press the exclamation point (!) key. · To reply to all, press the question mark (?) key. · To forward a message, press the period (.) key. View one type of message in a message list · · · · · To view received messages, press the Alt key and 3. To view call logs, press the Alt key and the period (.) key. To view voice mail messages, press the Alt key and 7. To view SMS text messages, press the Alt key and the question mark (?) key. To view all your messages again, press the Escape key. Move around a message list · To move up a message, press 2. · To move down a message, press 8. Typing shortcuts Type a symbol or a special character · To type the alternate character on a key, hold the Alt key and press the character key. · To type an accented or special character, hold the ...

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